1. To obtain permission for use of any content on this site please contact management on +27 21 448 3362 or email admin@tribecoffee.co.za
2. No unauthorised use of this website or any information thereupon shall be utilised in any manner save for with the express and written consent of Tribe Coffee.
3. All rights of Tribe Coffee Roasting and its employees/agents are strictly reserved.
4. Tribe Coffee Roasting does not accept any liability for illegal, defamatory or obscene content.
5. Users are encouraged to inform Tribe Coffee Roasting of any content that may be offensive or illegal.
   
   

1. Email correspondence from Tribe Coffee Roasting CC may contain confidential information and may be legally privileged and is intended only for the person to whom it is addressed. If you are not the intended recipient, you are notified that you may not use, distribute, or copy the document in any manner whatsoever. Kindly also notify the sender immediately by telephone and delete the e-mail. By responding to or sending any email communication to Tribe Coffee Roasting CC, you expressly consent to Tribe Coffee Roasting CC to process and further process personal information in accordance with the Protection of Personal Information Act (4 of 2013) (POPI). For further information please refer to our Privacy Statement on our website. Tribe Coffee Roasting CC does not accept liability for any damage, loss or expense arising from this e-mail and/or accessing any files attached to this e-mail.
   
   

1. Neither Tribe Coffee Roasting CC nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, Tribe Coffee Roasting CC makes no representations or warranties, implied or otherwise, that, amongst others, the content, images and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error-free. Users are encouraged to report any possible malfunctions and errors to the person referred to in clause 1.
2. This website is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements and may be amended or varied without notice. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Tribe Coffee Roasting CC that the service available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
3. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Tribe Coffee Roasting CC and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
4. All items purchased from Tribe Coffee Roasting CC are made pursuant to agreements with shipping and delivery agents and risk of loss shall pass from Tribe Coffee Roasting CC to such agents upon delivery of any item to such carrier.
5. Neither Tribe Coffee Roasting CC nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this website or any loss caused by the use of this website for any reason whatsoever.

    

1. Credit Card payments
   1. At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order.
   2. Note that to protect its interests and the interests of customers, Tribe Coffee Roasting CC does its best to scrutinize all transactions very carefully to prevent attempted fraud and a transaction may be refused if Tribe Coffee Roasting is not satisfied with it’s legitimacy.
   3. The following cards are accepted on this site: Visa Card / MasterCard.
2. Bank Deposit
   
   

1. 1. A credit card authorisation is received from the issuing bank; or
   2. A deposit of an electronic transfer is reflected on Tribe Coffee Roasting CC bank statement (and only if such payment is received within 5 (five) working days after completion of the purchase cycle; or
   3. A direct deposit is reflected on the Tribe Coffee Roasting CC bank statement (and only if such payment is received within 5 (five) working days after completion of the purchase cycle.
      Tribe Coffee Roasting CC reserves the right to refuse to accept and/or execute an order without giving any reasons. Tribe Coffee Roasting CC also reserves the right to cancel orders in whole or in part as circumstances dictate. Tribe Coffee Roasting CC’s liability shall only extend to refund monies already paid by the user.
   4. Tribe Coffee Roasting CC shall take all reasonable steps to maintain correct prices. However, should an error occur and items are offered at incorrect prices, Tribe Coffee Roasting CC will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies already paid by the user.
   5. All appliances purchased at Tribe Coffee Roasting CC are intended for domestic use unless otherwise stipulated. Should such appliances be used for commercial/industrial purposes, all warranties on the appliance will be forfeited.

1. Stocks of all goods on offer are limited. Tribe Coffee Roasting CC shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, Tribe Coffee Roasting CC shall only be liable to refund monies where it is unable to fulfil orders at advertised prices.
   
   

1. Tribe Coffee Roasting CC shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for whatever reason, conclude an agreement of sale while such prices remained low.
   
   

1. Should Tribe Coffee Roasting CC supply the incorrect product or if the product is damaged or faulty, Tribe Coffee Roasting CC shall exchange the unit for a new one, provided that the damaged unit is returned in its original packaging with all warranty cards, manuals and accessories. Certain made to order items may only be returned for replacement but not for a refund.
2. Tribe Coffee Roasting CC work on a seven-day refund policy but cannot guarantee a refund or replacement within 7 days due to factors out of the control of Tribe Coffee Roasting CC.
3. Cash refunds will not be given, and any monies due will be paid back into the user’s bank account.
   
   

1. The price of each product is displayed with the product, in the event of a product being listed as an item on special, this price will be displayed.
2. All prices are quoted in South Africa Rands (ZAR).
3. All prices on the website include VAT at the rate of 15%.
4. Prices are only valid on the website and not in branches.
5. Prices on the website are based on discounted and average pricing.
6. Shipping costs are calculated in accordance with the region of delivery and is calculated by the weight of each product.
7. Time-based pricing is only available for the times stipulated by Tribe Coffee Roasting CC adverts and as displayed on the website – any purchases done outside of such times, will not be honoured at the special pricing rate.
8. Time-based pricing and time logic is based on the time of the device that the website runs on and might differ from the users times.
9. EO&E – Errors Omissions & Excepted – all precautions will be taken to provide correct pricing and images on this site, however, in the event that an error does occur, Tribe Coffee Roasting CC shall be under no obligation to provide such products at the incorrect pricing.
10. If products list as a zero price value this is considered a technical issue and Tribe Coffee Roasting CC will not honour the price.
    
    

1. All products shown are for display purposes and product specifications may differ from actual products in stores. All product, product specifications and data are subject to change without notification to improve reliability, function or design or otherwise.
   
   

1. All deliveries will be delivered within 5-7 working days, taking into consideration the availability of stock and region.
2. Where delays and out of stock situations occur, every effort will be made to inform the buyer.
3. Deliveries outside the borders of South Africa will not be done via the website and a store must be contacted in this case.
4. The courier will request proof of identity from the person receiving the goods and will be required to record such details on the invoice.
5. By signing such an invoice document, the receiver confirms that the goods were received undamaged and in good condition.
6. In the unlikely event that the goods arrive damaged or items may be missing and the receiver wishes not to accept the items, the receiver must indicate on the waybill the reasons for sending the parcel back and both parties will need to co-sign against this indication.
7. In the event of Tribe Coffee Roasting CC being given an incorrect delivery address or no one is present to receive the item at the time of delivery, the delivery will be returned to our offices and we will then contact you to re-schedule the delivery. Please note that you will be charged the delivery fee again, as we use contract delivery teams and we are charged for each delivery, and in turn, this fee will be passed onto the purchaser.
8. Should your item be delivered by our friendly courier service outside of a 30km radius of our store, we will be unable to fulfil the Tribe Coffee Roasting CC Delivery Experience of removing your older item. Arrangements should be made under the comments section on the checkout page. Additional charges may be applicable.
9. Any connection/Installation is the clients’ responsibility. Any loss or damage caused by incorrect use or installation shall be for the client’s account. If assistance is required, please note this in the comment section on the checkout page. Any service required as a result of improper connection/installation will be for the clients’ accounts.
10. In the event of an exchange, additional delivery costs may be applicable. Please liaise with your consultant for further information.
    
    

1. No person, business or website may link to any page on this site without the prior written permission of Tribe Coffee Roasting CC. Such permission could be obtained from the person referred to in clause 1 hereof. This clause does not apply to parties that have entered into e-trader agreements with Tribe Coffee Roasting CC.
2. Hyperlinks provided on this site to non-Tribe Coffee Roasting CC sites are provided as-is and Tribe Coffee Roasting CC does not necessarily agree with, edit or sponsor the content on such web pages.
   
   

1. No person, business or website may use any technology to search and gain any information from this site without the prior express and written permission of Tribe Coffee Roasting CC . Such permission could be obtained from the person referred to in clause 1 hereof.
   
   

1. This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.
   
   

1. Please refer to our Privacy Policy for further details regarding how we gather, process and store your personal information in accordance with the Protection of Personal Information Act (“POPI”) 4 of 2013.
2. Tribe Coffee Roasting CC may use your information to contact you about promotions and special offers. You are entitled, at any stage, to opt-out of this service. We do not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties. Tribe Coffee Roasting CC may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.

    

1. The user agrees and warrants that its log-in name and password shall:
2. be used for persona use only; and
3. not be disclosed to any third party.
4. The user allows Tribe Coffee Roasting CC to take all reasonable steps to ensure the integrity and security of the Tribe Coffee Roasting CC website and back-office applications.
5. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page shall be prosecuted and civil damages may be instituted in the event that Tribe Coffee Roasting CC suffers any damage or loss.
6. All credit card transactions are Protected by PayFast. See PayFast webpage for terms and conditions.
   
   

1. Tribe Coffee Roasting CC may, in its sole discretion, amend these terms and conditions or any part thereof at any time without notice.

    

1. Tribe Coffee Roasting chooses its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communications of whatsoever nature, 170 Albert Road, The Woodstock Foundry, Woodstock, Western Cape, 7915 RSA.

    

1.Your privacy is very important to Tribe Coffee Roasting CC and therefore any information you provide to us is stored on a secure server.
2.Tribe Coffee Roasting CC may use your information to contact you about promotions and special offers. You are entitled, at any stage, to opt-out of this service. We do not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties.
3.Tribe Coffee Roasting CC may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.
4.For more personal information details, see the POPIA section on our website.